How is a medical transcriber trained at ‘Isource’?

We have a training module for medical transcribers hired by Isource; the primary objective of the training module is to make sure that they are able to comprehend the taped medical dictations correctly using word processing equipment.

Module is designed to raise the level of Performance & Competence:

1. Familiarization with transcription & dictation machines

Basic Criteria – The ability of the transcriber is judged if the

Trainee learns to hear the recorded audio and types them, again hears the recorded dictation to verify the correctness of the typed content.

Trainee learns & analysis the dictation and listening to the tone of the voice for correct punctuation.

Evaluation – the transcribers ability is screened

The skills acquired are judged on the completion of transcription

Learning goals

I. Operate a dictation machine

II. Practice hearing medical terms

III. Typing the recorded audio

IV. Proper comprehension skills of recorded audio

2. Type medical records on word processor

Basic Criteria – The ability of the

transcribers is judged if the

Trainee can prepare a transcribed document which is accurate and without any spelling, grammar and punctuation errors

Trainee is able to transcribe a document consisting of 45 lines in 30 minutes

Evaluation – the transcribers ability is screened

§ After the transcription assignments are complete

§ After the transcription tests.

Learning goals

I. Ability to prepare transcription copies

II. Editing skills for correcting spellings, grammars punctuation and typographical errors

III. Prepare transcripts that can be sent by mail.

IV. Trainee is able to maintain a minimum production rate of transcripts.

3. Review the medical transcripts

Basic Criteria – The ability of the

transcriber is judged if the

Trainee can identify the errors and make corrections as per transcription guidelines

Trainee can perform quality checks of the transcription maintaining 100% accuracy levels

Evaluation – – the transcribers ability is screened

Based on maintaining quality accuracy levels of 100%

 

Learning goals

I. Ability to review the transcribed document

II. Maintain quality

III. Maintain accuracy levels

4. Familiarize the trainees in medical terminology

Basic Criteria – The ability of the

transcriber is judged if the

Trainee can use references and information available on the internet and medical dictionaries

Evaluation – – the transcribers ability is screened

Periodical tests for familiarization of medical terminology

Learning goals

I. Learning medical terminology and referring manuals for references

5. Familiarize the trainees with medical reports and records

Basic Criteria – The ability of the

transcriber is judged if the

Trainee can prepare different kinds of medical reports

Trainee can prepare the reports at a brisk pace without any errors

Evaluation – – the transcribers ability is screened

Completing transcription assignments

Learning goals

I. Ability to identify different medical records and reports

II. Ability to independently prepare an accurate report

Our Grading Policy

After an intense training session, we have a grading standard to rank the trainees; the parameters are as follows,

Grade A+ = 95% to 100%

Grade A = 90% to 94%

Grade B = 80% to 89%

Grade C = 70% to 79%

We hire & assign trainees only after they secure Grade A+ or Grade A, the trainees who are unable to secure the grades are put through training again, until they are able to get the required hiring grades. Over all, thanks to our training modules 90% of the trainees score A+ or A grades.